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We take 50% deposit upfront and is non refundable. We are happy to reschedule once but only if given 24 hours notice. 50% deposit will not be returned if you are cancelling. Treatment course is not transferable to another treatment desired course. You must remain on the course you have consented for, or lose the remaining treatments. Please also note: Treatment courses have a 8 month expiry date to complete your course, otherwise you will lose the course.